SOME OF MY CREDENTIALS TO SUPPORT YOU & YOUR TEAM

  • 16+ years spent in working in and with construction/trade businesses

    • understand and hands-on experience of construction/trade business operations

    • implementation of Simpro to hundreds of businesses globally in Australian, New Zealand, UK & USA (direct as implementation consultant and indirect while training new implementation consultants on client implementations. Experience across many different construction/trade businesses

      • 2 years in HVAC industry as Office Manager (prior to Simpro)

      • 1.8 years working for a Simpro customer as hands on Executive Assistant to Director (Electrical, HVAC, Data Centre, UPS) where I tought myself Simpro and then tought the rest of the team without any training from the Simpro team.

      • 14 years worked for Simpro in various global training / implementation / L&D roles from implementation consultant to senior leadership and executive role.

  • Coached and mentored at all levels

  • Fanatical about efficiency, systems & process improvement including project management & deployment

  • Lifelong passion for employee and customer onboarding, systems/process improvement, learning & development, team & leadership development

  • 10+ years experience and passion in training design, blended & elearning design and production, learning management systems

  • Solutions focussed

  • Love change, understand people, teams, business

  • Holistic & human centered approach

  • Friendly, positive, down to earth personality

How I can support you and your business?

It is all about people, processes & systems...

  • Simpro Consulting

    • Implementation

    • Training

    • Process Improvements

    • Expansion planning

  • Mapping & documenting your processes

  • Create learning materials specific to your business

  • Customer Success

  • Quality Management Systems preparation / documentation

  • Team building / Personality Reports / Resilience First Aid

  • Business Excellence Report

  • Connecting you with the appropriate business resources & professionals if required for success

  • ... just a good business chat to see what works and what not and find solutions as needed

The above list is just a high level services list, please reach out for a complimentary discovery chat. I am available for fractional consulting.

If I can't help, I will tell you and find someone who better suited to your needs. It is about you, your team, your business and I am here to serve as I can.

Customer Testimonial

There is only 1 Erika. Words are not enough to express how thankful I am to have met Erika. As we transitioned to new software, I was in the middle of developing new methods. I was surrounded by employees unable to willingly open their minds to the learning curve and the inevitable changes even though the benefits were clear. New software, new processes and a lot of push back.

There were times when I thought I would not succeed; however, thanks to Erika it all fell into place. Erika was knowledgeable, dedicated, amazingly organized, patient and kind while she also delivered seamless and concise instruction. Her level of expertise was clear and her dedication to helping others succeed indisputable.

Erika! if you see my review… I only wish you could see what we’ve accomplished in these last 2 years! I am so grateful!!!!!!!


- Maria Isabel Bianchi - Eskew Electric - USA

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